If you’re facing error 500 etc, while Demo Import Process then this guide might help. It’s a Hosting Server related error that can be fixed by trying the below Solutions.
1. Divi Support Center #
Make sure that your Hosting meets all the Divi Requirement. To Check go to Divi -> Support Center and make sure everything is green there. For this Demo Import Process, we recommend the max_execution_time is set to around 500 to avoid any issue.
2. Increasing Your PHP Memory Limit in WordPress #
PHP memory limits are set by your host and WordPress. This limit is often lower for shared hosting plans. You need to increase your PHP memory limit in WordPress and refresh your site to test whether or not this is causing your 500 internal server error.
Open your root directory (Using Filezilla or File Manager), and locate your wp-config.php file. Right-click on the file, and select Download to download it to your computer or select Code Editor with File Manager Plugin. Open the file in your preferred text editor, and add this bit of code under the opening PHP tag:
3. Deactivate Plugins #
Error 500 might have been caused by any plugin Installed on your site (who knows). Try to deactivate all of them and then try to Import Demo Content and See If It works or not.
You’ll find more Solutions to fix this error here: https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-the-500-internal-server-error-on-your-wordpress-website
Those were some Common Solutions to fix Error 500 on your site, If the issue Still persists please Contact Us and we’ll try to help you out.